Testimonials

When we walked into the American Decorating Center showroom we knew that we had found the company that we wanted to work with to do our kitchen and master bath remodeling. This family owned business was the perfect fit for us.

We were immediately greeted by Jason Kitzmiller, the General Manager for the company. His positive and pleasant personality, expertise and knowledge of the materials and the remodeling process, and his willingness to work with us was comforting and reassured us that we had found the right company to do our renovations.

Jason came to our home within days to take measurements and assess what we really wanted. His suggestions were welcomed and appreciated. We had a contract within days and the process was underway and completed in a timely fashion. We had granite counter tops and a new sink installed in the kitchen. The master bath had new cabinets installed, granite counter tops, and a new free standing glass shower doors. All upgrades look terrific.

Carlos, Project Manager for the work, came to our home with his talented crew. They were efficient, professional, and cleaned as they completed each task. Having them in our home for the week was a pleasant experience.

We would highly recommend American Decorating Center. Working with Jason and his team was a pleasure. We are already starting another project with them!

Estimate:  ADC was one of three companies that I got estimates from. They spent a good amount of time taking proper measurements as well as going over what I wanted done, and what products would be be best to use. In the end they ended up being $1000 under one company, and about $200 bucks under the other. The original estimate contained work that I decided to not have done. They quickly adapted the quote and didn't press the issue.

Hardwood Install:  The hardwood was delivered the beginning of the week the work was due. On delivery the installer said he would be at our house at 830 the day of the install. This indeed was the case. In total demo and install took a little over 4 hours. Throughout the entire process the job was neat, tidy, and professional. Debris was promptly loaded on the truck and not strewed over my front lawn.

Tile Install:  The only slightly criticism I have here is that we were not given a time when the workers were to arrive on to do the install. In the long run this wasn't an issue as the original schedule was to be a four day install, but the work was completed in one day. Again the workers were very conscientious of our house. The install required four toilets and a pedestal  sink to be removed and replaced, which was included in the quote.

Communication:  This was excellent. ADC promptly called to schedule the workers, set up deliveries, and to remind us of the schedule. Also they answered questions that I had in a prompt manner.

We have used American Decorating Center in the past for carpeting our basement and we were pleased with their pricing, promptness, and service. They were the only quote I got for the hardwood for this project. Their price was very good and they were able to complete the work in 10 days after giving a 50% deposit. Installers were quick, thorough, and cleaned up afterward. Whole project from initial visit to showroom to installation went extremely well.

Thumbs up for ADC. We were going to remodel master bathroom and got pricing from three contractors whom we had positive references from friends. They were competitive. We found them to be helpful, not pushy, in selecting specific finishes and making recommendations on various aspects of the work. Their approach to the financial end was businesslike and reasonable setting up amounts and completion of major segments of the work. When problems arose as they will in a renovation, they took care of them in a fair and reasonable manner. Their field personnel were very good protecting other areas of the home and cleanup on a daily basis. They also did very nice work, so good we did two other bathrooms with them. Good people to work with!

This is my third encounter with American Decorating. This time there was a water leak that caused damage. American Decorating was very accommodating with coming into my newly rented home and working with me in what areas could be treated and repaired and what areas needed to be replaced. Due to money constraints they were wonderful in working with me to match the color up as close as possible to existing carpet. The carpet replaced matches beautifully and the quality of service was outstanding. Thank you again AMERICAN DECORATING for such expertise in your field, working within my budget and providing an outstanding service.

They are great--Jason went above and beyond to get the work done in a timely fashion. Always pleasant, always about true service.

We had a great experience with American Decorating Center. Everyone we worked with was friendly and informative and there was no sales pressure at all. Communication was excellent after the order was placed, and the installation crew was fast, clean and did a great job. We are very happy with the way the room turned out and would use them again.

I got a new kitchen as a gift from my partner for an early Christmas present which included replacing cabinets, replacing countertops, a new backsplash, new flooring and new paint. When we arrived at American Decorating Center we were greeted by Teri, who was incredibly nice and helpful. She passed us onto Jason and we were off to the races with my new kitchen. I know that we are a tad far from Sterling where the shop is located, but Jason assured me that they could and would make sure that my kitchen was just as I wanted it. After the initial talk at the shop and looking over some color samples and discussing what I wanted Jason came out and measured everything. He called us back in a few days and gave us a quote and sent over the drawings he had and got my approval for everything.

The crews came and started tearing my kitchen apart on Dec. 9th and had it completely put back together on Dec. 20. The crews that came were very respectful, polite, and treated my home as if it was their own. Every crew that came were very timely and showed up when they said that they would and did they job that they were supposed to do on the days that they said that they would do it. Anything that I had a question about all of these men answered without hesitation. They all worked to make sure that this was finished by the deadline that they were given. I was very pleased with how they left my kitchen and made sure that any messes that they made were cleaned up at the end of the day. I could not have asked for a team of people to come into my home, destroy the kitchen and then rebuild it into a kitchen that I dreamed about.

I am more than satisfied with my kitchen and with this company, from the time I walked in the door of American Decorating Company until the day that the last crew member walked out of my house, I was nothing but pleased. I am sure that I will be seeing them again soon to replace my bathrooms and to paint the interior of the house.

Very kind and patient people own American Decorating and work for the company. A knowledgeable team guided us in making decisions/selections which we were forced to make following a leak in our home.  We had not been thinking about doing this remodeling so had no preferences in mind.  We are very pleased with the result which we could not have achieved without their experienced guidance. This was an "A" job. The "B" in punctuality refers to delays in getting the job done --- took longer than the estimated time.... but some of the delays were due to discovery of more damage from the leak which had not been identified by other professionals during the cleanup process from the leak - and were not anticipated by American Decorating. This company knows how to do everything and has highly skilled, focused and hard working craftsmen on the job. We plan to hire them for more work in our home and hope they will be available to do it. They are an excellent company and busy.

The estimator from American Decorating came promptly to provide the estimate to replace the floor. Since the Big Deal was for a lesser square foot amount than we needed, the cost of the job increased. In addition, since we wanted the tile laid on a diagonal,  the price increased because it is more complicated to install and there is more waste. But American Decorating worked with us so we were able to have the work done. The workers doing the installation were great. I would recommend American Decorating to my friends.

I am so glad I chose American Decorating Center for our new hardwood floors.  Jason our salesperson was fantastic, very responsive, really willing to work with us on pricing, and had great suggestions on wood selection. We ended up choosing kempas which I had never heard of before (very similar in coloring to Brazilian cherry but less expensive) and I love it. We were also able to talk to a few of their clients who also had the kempass installed to get feedback on their experience which was very helpful (they love theirs too). The installers did an incredible job, very meticulously laying out the boards so that the lengths and color variations blended beautifully, reminded me of an artist at work. The job did take longer than I expected (I think it was almost 3 days) but that was because the installers were so thorough. In the next year or two we plan to replace our upstairs and basement carpeting and I will definitely be going back to ADC. I highly recommend them.

We were really pleased with them. We paid more than the Big Deal amount because we had extra work; we additionally had the outlets moved forward so that there would not be a gap between the plate and the tile behind it. It was an extra $125; that was something that we wanted them to do instead of doing it ourselves. We would definitely recommend them to others. The owner of the company was very hands on, on the phone with my husband; explaining things, answering questions, and giving his opinion on what would work and what would not as far as the design goes. When it was finished, we had a couple of questions about part of the design and he answered our questions and our concerns. It was definitely a good experience.

It was really good. They got the job done in one day. The quality of the job was top- notch. The cleanup was excellent. We had good communications with the workers and they did a good job with everything. I was happy with them.

I am extremely happy with their service. I think that they provided a good value in the product and they were flexible in scheduling. They responded to some particular concerns that I had. I would highly recommend them.

My wife and I purchased a "Big Deal" here for the American Decorating Center to help us design a new kitchen. In short, our experience with ADC in creating our new gourmet kitchen went well beyond all our expectations. Our experience began when a representative from ADC came to our home to discuss design possibilities. He had great ideas and it wasn't until the end of our conversation that we realized that Paul was actually the owner of the company. April, with ADC, promptly provided us with a detailed layout and was wonderful to work with as we tweaked certain areas of the design. At the showroom Terry offered great suggestions on tile and cabinets. Nelo and his crew were timely, courteous and treated our home as if were their own. They were great to work with, always willing to answer any questions. In 3 weeks ADC transformed a tired, old kitchen into the gourmet kitchen of our dreams and our new favorite room in the house. Looking forward to ADC remodeling our master bath!

The Renovation of My 44 Year Old Townhouse Kitchen with American Decorating Center
When I enter my townhouse after work, I feel liked I moved into a new, wonderful kitchen that was tailored for me!  I want to thank Paul Davis, Owner, Terry and Bobbie and the entire ADC team for the outstanding work they did in my townhouse kitchen.

This renovation was complex and included the following:

• New kitchen cabinets with additional cabinets to include a tall closet for brooms and encasement of the refrigerator
• An old world cream colored backsplash that reminds me of my trip to Athens
• Gorgeous Brazilian granite with bronze, green and gray hues and silver flecks.  I have never seen anything like it!
• Reddish hardwood floors for the kitchen, hallway, closets, small bathroom downstairs
• Installation of a beautiful deep sink with a faucet you can pull out and spray
• Painting the kitchen and the moulding, the small bathroom, the adjacent hallways and living room
• New recessed lighting in the kitchen and lighting under the cabinets in the kitchen
• Renovating a small bathroom which included Installation of a new mirror, white vanity with gray/black/silver marble, special sink and faucet and painting the bathroom walls, and all the trim
• Sanding and refurbishing, very bruised hardwood in my living room and making it look like the new hardwood floors

The ADC team are consummate professionals:  electricians, plumbers, tile artists, skilled flooring and cabinet professionals and a painter who was a master in doing his magic with some problematic walls especially in the kitchen. The cabinetry team was outstanding. Erins Marble were wonderful. What great fun it was to go there and select the slab of marble. Their team was exceptionally kind and very skilled in the cutting and placement of the marble. The team I had contact with at the ADC office was Paul Davis, Terry and Bobbie who all were very responsive to any concerns and issues. Paul Davis was especially responsive to any issues or concerns I encountered. I also have to stay, there are no slackers on this team.  Even my neighbors commented about how hard they saw people work when they came. The kitchen was done in the promise of 12 days which is truly incredible.

The results are truly magnificent! I would like to complement every team member at American Decorating Center. You all exceeded my expectations as a customer. The team was pleasant, courteous and very professional. I never knew how into a kitchen you could get. This exceeded my expectation of the value of what I got as well. I really have to say, I enjoyed the process and most importantly the final product: BRAVO to the American Decorating Center team!!!!!

Very good! The office was amazing at accommodating my particular job. I'm moving and needed this done in prep for the big day.  the office coordinator (April) did a wonderful job coordinating the install date and payment. Sharif and Joe did a great job with the install and kept me informed the entire process. The quality of the carpet was less than I expected, but that order was placed sight unseen despite Paul inviting me down to the showroom to see it. I didn't want to spend a lot of money and I didn't! This deal worked out perfect for me and I'm very happy with the whole experience.

We were first scheduled for a Saturday, then were called to see if the date could be moved up by a few days. This was no problem. If there is any criticism it's that I was told to expect the installers between 9am and IIam, and I got a call at 7:30 saying that they'd be there in a half hour. But, this was a very minor issue, and the crew accepted my delay in arriving to unlock the door without complaint. I stayed long enough to be confident that we were headed in the right direction, and the carpet was installed with no problems.

Two gentlemen around 9:30 am, very professional, kept us informed the entire time. They worked throughout the day consistently, and were finished by 3:45 pm. They cleaned everything, took away the old stuff, and helped move furniture back into place. The two workers were very kind and thoughtful. We are very pleased with the work.

My experience with ADC was terrific. Paul Davis, the President of ADC personally handled the entire process, advised me on various options, scheduling etc. At no point in time, did I feel pressured. I found their team to be pleasant to work with, professional, of the highest caliber and very trustworthy.
I will definitely use them again.

I found everyone at American Decorating Center very pleasant and easy to work with. The crew that did the actual work were professional, on time and left my unit picked up at the end of each day. I would use them again.

It was good and I have no complaints. Scheduling was good as well. They were on time. He was very thorough. The turnaround to receive the plan was also good.

I purchased the Big Deal from American Decorating Center for the kitchen design and measurement. Paul was very responsive, quick to get back to my emails. Additionally, ADC was very understanding of my hectic schedule because of work. I had to go ahead and cancel the Big Deal and ADC were helpful to process the refund. Thanks!

We hired ADC through Angie's List to do a custom measure leading to an accurate cost proposal. We went through the same exercise with two other contractors. Working with ADC was easy and looking through materials at their showroom with experienced staff was very useful. In the end, we hired ADC to complete our partial kitchen re-model--new countertop, remove a wall, install a peninsula, install a tile and glass backsplash. The quoting experience was great, and we're looking forward to the beginning of the re-modelling work!

Overall, they did a great job, and we're happy with the results of their work. We had some initial miscommunication about exactly what was included in the deal, but once we got that worked out everything went smoothly. Their quote for repairing/replacing drywall was reasonable. The team showed up right on time, all work was done well, and they were respectful of our house during the process. When we called with a couple outstanding punchlist items after everything was wrapped up (including cleaning up some drywall dust, and a couple other minor things) they came out quickly to remedy the situation. We especially appreciate the effort Sales Manager Jason put into development of our estimate, and his good communication throughout the process. We would definitely use them again for future remodeling projects.

From start to finish, enjoyed good design, help with selections, great tile skills.

Great installers. We encountered problems with our stairs during the carpet install and they even helped us make a quick repair so we could finish the carpet install.

This was a great experience. Working with Terry and Ramone of ADC, the project was only delayed due to weather and a cracked shower pan. They communicated constant status and weighed in on any design elements.

It was perfect. They were nice and clean and they just did a very nice job. I was just very impressed with how they cleaned up after themselves. Everyday when they came, they put cover on the floors and afterwards they would pick it up and vacuum. So there was never any dirt left behind. The cost included the counter top too. I thought the price was good for the quality of work that they did.

Called last minute for carpet in stock! Amazingly carpet was installed the next day, other providers just gave me the run around! I am so pleased with the install feels like a brand new home 🙂

I decided a few months ago that I wanted to remodel a few parts of my house. I was recommended to talk to American Decorating by a coworker who had used them and loved them so I called and could not have been more pleased that I did!  I explained to them what I wanted and they were more than happy to help me out. After the initial call Jason came out and took the measurements of the rooms that I wanted done and talked to me about plumbing and how it would have to be changed for the things that I wanted to do. I stopped by the office and looked over all of the options that they had for paint, hardwood flooring, carpet, tile, counter tops, back splashes, bathroom cabinets, kitchen cabinets, and faucets. Within a few days the crews were at my house starting work.

The kitchen remodel has to be my absolute favorite part of the entire thing! They matched my backsplash perfectly with the tile that I picked out. The granite counter tops are perfect and the new island that they installed is the most wonderful part! The flooring was installed perfectly and was exactly what I wanted. When they painted they were very professional and cleaned up after themselves like they had never even been there, except for the beautifully painted living room that I now have! The basement bathroom and laundry room closet are a great addition to my basement and the quality of work was wonderful. I could not be happier with this company and the work in which they provided to me.

I recommend giving this company a call or stopping by the office if you are looking for quality service from professionals!

They did a beautiful job on my bathroom. It is a work of art.

We had a tight budget and they made it all work with new cabinets and countertops. We have a small kitchen and a half bath but their price was the best and I was please that the work went as planned. They took the time to layout the plan and they found cabinets that are so nice and fit in my budget. I am so happy we had them do the work. The crew was fast and they remodeled our kitchen in 8 days most the other places were saying it would take 4 to 6 weeks that our kitchen would be out of use and they were a lot more expensive.

I feel like we have better cabinets and service than our other estimates and in a much faster time. The crew also cleaned up after themselves each day and the kitchen looks great. I really like that they have a store and you can always get a hold of a hold of the staff without going thru a bunch of transfers. They answer the phone whenever you call at the store which is rare these days. I really appreciate the staff especially April and Terry at the because they helped me pick the perfect colors for the floor tile, counter, backsplash and kitchen cabinets.

They made my kitchen and bath easy. They also made the layout much better than what I had before with the taller cabinets and the best thing is it was done in my budget. We have very happy with their work. We also are happy with the quality of the cabinets especially because we didn't realize how bad our cabinets were before. These cabinets are so durable and it will make it so nice to have especially for the holidays.

We had our main bath tile replaced due to water leak. The whole process went smooth and I had the problem taken care of in less than two weeks.